MainStack Logo
[ SN Architect Academy ]

One Operator. Six AI Agents.
Delivery Output of Five.

A 6-week live bootcamp where ServiceNow architects run the SN-Architect platform, command ApplauseLab's fine-tuned models, and deliver client-ready ServiceNow project outputs in hours, with high-quality, production-ready documentation.

6
Weeks
12
Live Sessions
2h
Per Session
20
Seats
SASolution Architect
BPBusiness Process Consultant
BABusiness Analyst
TCTechnical Consultant
PMProject Manager
POProject Organiser

Drives technical architecture, data models, integration patterns, and configuration strategies

[ The Platform ]

Not theory. You'll operate the real platform.

SN Architect

The same delivery platform behind 11 enterprise engagements. You'll direct six AI agents through structured delivery phases, hands-on from session one.

ApplauseLab Fine-Tuned Models

Not generic LLM wrappers with ServiceNow prompts. Purpose-built models trained on 3 years of production data. Tuned to produce SDDs built for real delivery, not placeholder templates.

Human Validation Gates

AI proposes. The architect approves. Every phase transition requires explicit sign-off, enforced by platform instead of team discipline.

The Mainstack AI Delivery Framework

The methodology behind 11 projects, 5.0 CSAT, and >5x ROI. You'll learn to take a business requirement to production deployment in hours, not weeks.

[ Agenda ]

Six Weeks From Architect to Operator.
Hands-on labs in every session. No spectators.

Every session follows the same structure: learn the concept, run it live in the platform, review output with the cohort. No concept ships without a hands-on lab.

01

The Shift: Why Delivery Is Changing

▸Why traditional ServiceNow delivery is hitting a ceiling and what replaces it
▸One operator directing six AI agents through structured phases, from discovery to sign-off
▸Why the architect who orchestrates agents becomes more valuable, not less
Hands-On Lab

Map a real client engagement to the agentic model. Assign each agent a delivery role.

02

Your Team: Six Agents, One Command

▸SA agent: architecture decisions, integration patterns, and data model strategy on demand
▸BPC and BA agents: process mapping, requirements extraction, and acceptance criteria in minutes
▸TC, PM, and PO agents: build planning, execution governance, and coordination without meetings
Hands-On Lab

Run all six agents on one project, from intake to implementation plan, in a single session.

03

The Framework: Governance at AI Speed

▸MainStack delivery phases: the artifacts, checkpoints, and decisions each gate demands
▸How agentic execution compresses timelines from weeks to hours without skipping governance
▸Human-in-the-loop gates: where you approve, redirect, or override every agent output
Hands-On Lab

Walk a project through every MainStack phase. Assign agent outputs and review checkpoints.

04

The Engine: Production Models, Not Toy Demos

▸A real enterprise ServiceNow model used across 11 production engagements, not a demo environment
▸Orchestration patterns, decision flows, and evidence trails that hold up under client scrutiny
▸How to translate proven delivery patterns into architecture decisions for your own projects
Hands-On Lab

Apply the ApplauseLab model to a customer scenario. Draft the architecture path end to end.

05

Quality Proof: Validate Everything You Ship

▸Requirement validation gates: test every requirement for clarity, completeness, and build-readiness
▸SDD acceptance criteria: score architecture quality, business traceability, and risk coverage
▸Delivery outcome validation: prove what shipped matches what was agreed, with evidence
Hands-On Lab

Score a project against all three validation checklists. Identify what passes and what fails.

06

Ship It: End-to-End Delivery, Live

▸Run a full ServiceNow delivery case: scoping through SDD through delivery proof, all agent-driven
▸Apply every governance gate and validation checkpoint across the complete project lifecycle
▸Present your architecture, defend your decisions, and ship with live instructor and peer review
Hands-On Lab

Deliver the capstone end to end. Live instructor review, peer critique, final iteration.

[ What You Get ]

Everything you need to deliver.
Nothing that wastes your time.

12 live sessions across 6 weeks, not pre-recorded and not self-paced
Full SN-Architect platform access for the duration of the bootcamp
ApplauseLab fine-tuned model API access, the same models used on client projects
All course materials, templates, and code repos to keep
Lifetime Discord community across all cohorts, including the alumni network
Weekly 1:1 office hours with Trifon, lead instructor and platform architect

What You Need To Bring

We do not provide ServiceNow instances. Bring your own environment so you can apply each lab to real delivery work.

  • Your own ServiceNow PDI or partner sandbox access
  • A real use case to work through during labs and capstone
  • Availability for 12 live sessions across the 6-week cohort

Apply for Cohort 1

Starting mid-May. 20 seats. Applications are reviewed before invites are sent.

Bring your own ServiceNow PDI or partner sandbox for the hands-on labs.

Application only. Cohort 1 is free of charge.

[ Built on Real Delivery ]
11
Enterprise Projects Delivered
5.0
Client Satisfaction (CSAT)
>5x
Average ROI
3 Yrs
In Production
10
Operators Trained

“The same methodology, platform, and fine-tuned models used in enterprise delivery are now taught in a structured, hands-on bootcamp.”

Mainstack AI Delivery Framework